Artificial intelligence

AI Customer Support

One inbox for Facebook, WhatsApp, email and website chat, with suggested answers your agents approve.

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Interactive PrototypeArtificial intelligence

Who it's for: Online shops and service companies with busy inboxes.

What it does

Unified inbox across channels
Suggested reply from your help articles
Agent edits and approves every reply
Website chat widget that hands over to people
Help article library
Response and rating dashboard

Try it in the demo

Open a conversation and approve the suggested reply
Ask the chat widget a question it can and can't answer
Add a help article

The demo suggests answers by searching sample help articles; the live product uses an AI model.

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